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Quadratec

Sells a variety of parts for Jeep Wrangler, CJ, and Cherokee. Quadratec offers everything from soft tops and suspensions to turn signals and mirror brackets.

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Quadratec

Avg. Customer Rating: (5.8 Stars)

Number of Reviews: 70 reviews

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Quadratec - Reviews

	Terrible Return
	Date: Jul 13, 2010
	Reviewer: A JeepReviews.com User from (WV)
	Customer service messed up several returns - and then tried to charge me 10x what I paid to have it returned. Have ordered from them in the past and orders are always a nightmare

	This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.

	Hawaii customer
	Date: Jul 11, 2010
	Reviewer: A JeepReviews.com User from (Kapolei, HI)
	Quadratec has been very helpful for me while rebuilding my jeep. I have ordered from them several times after spending hours searching the internet for cheaper prices on certain items and havent found a cheaper spot. I once received a bumper with a tire swing that had a big chip in the black powder finish where the bumper had broken through the box and looked liked it had been dragged across concrete (probably from a ups handler) and Quadratec replaced my bumper within days free of charge. Thats $800 in shipping to Hawaii. Great customer service.

	This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.

	Get over it
	Date: Jun 19, 2010
	Reviewer: A JeepReviews.com User from (PA)
	They do a fine job.....for people who said they lost things of theirs, go rate UPS...your the idiot.. All my experience have been fine with them..If you have a problem..they take care of it....Relax...they are only parts for a jeep.....

	This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.

	Weber carb screwed right out of the box!!
	Date: Jun 16, 2010
	Reviewer: A JeepReviews.com User from (Liberty Lake, WA)
	Quadratec really srewed the pootch on this one. I ordered a new HP carb for my Wrangler. Shipping was reasonable and it arrived intact in double sealed box. I took it to my local performance center to have it installed. Well they have been trying to get it adjusted for five days now. After exhausting all options they opened the body of the new carb and found that the seal was bad and fittings were bad. I called Quadratec customer service and I get some kid telling me that I need to take it up with Weber. I told him I would be taking it up with QT and I did not buy the carb from Weber. He referred me to Weber guy. I called them and they are sending a rebuild kit for my brand new carb. If it does not work properly when that comes in I will be shipping the carb back to QT in pieces for my credit. Simple as this. QT sells sh*t they have no idea about and will not back it up unless you get pissed off like I am. F Off Quadratec!!!! Will never buy again!!

	This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.

	Big selection, a little pricey, decent customer service.
	Date: Jun 13, 2010
	Reviewer: A JeepReviews.com User from (College Station, TX)
	When companies get so big, I imagine it is hard to run smooth all of the time. Early on in my Jeep modifying I purchased allot of parts with them. Most of their products are over priced. Many smaller vendors are more helpful, and better priced. Some things arrived on time, a couple didn't. I have called customer service with issues twice. One was a VERY rude guy, the other was very helpful and quick. Be ready to sit on hold if you have to call them for any issues.Great website for tracking orders/parts. Web help is also decent.

	This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.

	Horrible service
	Date: Jun 07, 2010
	Reviewer: A JeepReviews.com User from (AZ)
	I've ordered twice from Quadratec and both times were nightmares when it came to tracking receipt of the items... they shipped in multiple pavkages over 2 months and nobody in customer service knew what was going on. Today I was going to give them another chance. They claim they price match but when I called they pretended they couldn't pull up the items on the competitors website. Sorry Quadratec... you lost me for good!

	This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.

	A number of orders
	Date: May 27, 2010
	Reviewer: A JeepReviews.com User from (Denver, CO)
	Very surprised by the reviews I am seeing here. I have ordered Jeep items from Quadratec for years. I have never ordered anything major. Mainly just small items from time to time....a soft top once. I have had nothing but good customer service, fast shipping, items I ordered arrived as described. I returned some parts once and they were very accomodating during the process (parts were returned due to not needing them anymore...not because something was wrong with the parts). I am getting ready to order something from their catalog as I am writing this.

	This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.

	....they keep nothing in stock - plan on waiting and waiting
	Date: May 26, 2010
	Reviewer: A JeepReviews.com User from (West Chester PA)
	Worst experience buying online I have ever had PERIOD. Nightmare - they keep nothing in stock and when they promise a delivery/ship date it slips several times (YES several times). HIGH PRICES POOR Service INACCURATE Shipping details NOTHING EVER IN STOCK Find another supplier JEEP Brethren

	This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.

	So far so good
	Date: May 14, 2010
	Reviewer: A JeepReviews.com User from (Central Maine)
	I have bought several items from QT before finding this site. I was struck by the low level of their ratings here. I have only had one messed up order from QT. I ordered two front D ring mounts and two D rings for the front OEM bumper because I didn't trust the OEM recovery hooks. QT sent me one mount and two D rings. I called and told them of the problem and they sent a new order right away. I got the one mount and two more D rings. I called and thanked them for the quick ship and told them the second set of D rings were extras. I asked if they wanted them shipped back and they said I could keep them for the inconvenience. All that being said, I have found that QT's prices are amongst the highest on many items they sale. IN CASE ANYONE FROM QT READS THIS: It would behoove you to offer a price-match like some other suppliers.

	This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.

	A year of problems
	Date: May 03, 2010
	Reviewer: A JeepReviews.com User from (Phoenixville, PA )
	I have a 04 wj jeep with a two inch lift . I have been trying to put shocks on it for a year with Quadratec. They have been so bad that i have had to call shock manufactories to get correct part numbers after Quadratec sales people have shipped and sold me wrong shocks time and time again. Yes some of the problem has been the manufactories bad shocks . I know wj are not the most common jeep to lift but come on. My advise is to call the manufactories your self to get correct part numbers before trusting Quadratec.

	This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.

	Quadratec Order delivered to Australia
	Date: Apr 18, 2010
	Reviewer: A JeepReviews.com User from (Brisbane, Australia)
	With the Aussie and US dollar nearly at parity I decided now was the time to get those 'extras' I had been eyeing off for a while for my 06 Wrangler. Even after freight costs it worked out considerably cheaper than buying the equivelant items in Australia. I had 5 boxes successfully delivered within 2 weeks to Brisbane, Australia. My only complaint would be the lack of instructions delivered with the items - eg a borla exhaust but that is all available on the net if you need it. All in all surprisingly hassle free considering the 'nightmares' some people have recorded here. The freight costs were reasonable and delivery was relatively quick and easily trackable. I will do it again, when the bank manager lets me over draw my credit card again.

	This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.

	Great Range, Good Prices and Outstanding customer service
	Date: Feb 26, 2010
	Reviewer: A JeepReviews.com User from (Australia)
	IMHO - Quadratec have Great range of products, the pricing is very good - but the stand out feature is the customer service! Every question I've had has been answered promptly and the live chat means I don't have to wait very long for any query. I'm a repeat customer - that is the truest measure of customer satisfaction available. Quadratec are blessed with excellent customer support staff so I know I'm going to be looked after.

	This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.

	Bait and Switch
	Date: Jan 28, 2010
	Reviewer: A JeepReviews.com User from (California)
	Backordered items are not listed as backordered. You may wait months before your item is in stock, then wait another month-2 months for delivery.

	This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.

	Ordered m6000 cluch lever
	Date: Dec 19, 2009
	Reviewer: A JeepReviews.com User from (South Carolina)
	Ordered cluch lever recieved something I swear to god looked like the knob off my coleman stove. When emailed here is there responce word for word. The items you recieve may or may not be the item you ordered.....what the heck?????? what a rip off

	This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.

	For Jeeps Overseas and/or APO addresses
	Date: Sep 08, 2009
	Reviewer: A JeepReviews.com User from (APO Germany)
	Buyer Beware, Factors to consider: 1. Backordered items are not listed as backordered. You may wait months before your item is in stock, then wait another month-2 months for delivery. 2. If there is a mistake with the order, and it happens, you will be playing phone tag (loooong distance) for months. 3. YOU WILL PAY for shipping of returned items, not be reembursed for ANY shipping costs, and have to chase down reimbursements to your credit card. Why does Quadratec get 3 Stars?... Because they have a great FREE catalog, when things are in stock and no mistakes are made its dreamy.

	This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.

	Great tech knowledge, shipping could be lower.
	Date: Aug 13, 2009
	Reviewer: A JeepReviews.com User from (Jersey Shore, PA)
	Being new to the jeep world, I had quite few questions on my order. I called quite a few times and spoke to a few different people and they were very knowledgeable about the products and seemed willing to help me out. My main complaint is that the shipping was quite high for the items I ordered. This needs to improve.

	This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.

	Love Love Love Them
	Date: Aug 07, 2009
	Reviewer: A JeepReviews.com User from (Richmond, VA)
	I have rebuilt my entire jeep off of this website because they are the only ones that have customer service that is worth anything. I have re built my jeep in the last year and at first had so many problems because of the companies I was dealing with. Every time I turned around something was on backorder or something was not shipped, or something didn't fit. Not quadratec though, once I found them I was able to call and get any answers to any question I had, and if they didn't know they would find out for me. Trust me I have called them and ordered so much from them I know some on first name basis. Every company runs into issues, but if you want one that will work with you through thte issues then this is the one A++++++++++++

	This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.

	Great Service & Quick Shipping
	Date: Jul 30, 2009
	Reviewer: A JeepReviews.com User from (Newport News, VA)
	I ordered 3 things from Q-tec and received all items in 2 days. items ordered were as described on website. only complaint was I wish the site had better searching capabilities. I plan to use the soft top advisor for my next soft top purchase. Please send me more stickers!

	This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.

	Never got order
	Date: Jul 06, 2009
	Reviewer: A JeepReviews.com User from (Detroit, MI)
	Placed order a week ago- called Thursday when the order went into held for mgmnt review, changed shipping address at their request and then the account went into fraud. Changed it back and then they said my parts would still arrive by Wed the following week. Mon- spent over 25 minutes on hold during one call 10-15 minutes on other call trying to straighten my order out again, while waiting found everything cheaper online at another store. Canceled my order. I appreciate the protection they put into the online ordering but the communication between departments is terrible and that is where the problem resides. I spoke to 4 different people and they all made promises except one and he didn't care if I bought from then or another place.

	This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.

	Just horrible, lost my order
	Date: Jun 24, 2009
	Reviewer: A JeepReviews.com User from (New York)
	They lost four rims. How do you do that? Idiots.

	This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.

	Quadratec is good though I am sure part of their issue is...
	Date: Jun 10, 2009
	Reviewer: A JeepReviews.com User from (Cleveland, TN)
	I have ordered twice from Quadratec.com. Both times I have been pleased with their quick turn around. I have ordered Cragar Wheels & center caps, clothing, etc. For those who have ordered and had horrible experience: they are Crown Automotive dealers as my partner and I now are as well. The last several times we have ordered directly from Crown the parts were Wrong. I am talking about a rear bumper for a '99 XJ sent in the box with the correct part number but wrong bumper (was front one!). And also a Yoke for a '92 XJ that was in a box that once had the correct part number though it was replaced with a new one. This is just some of the stuff we've went through. As good as the prices are with Crown we have been very hesitant to deal with them. I am sure Quadratec is going through the same stuff right now and getting the heat for it.

	This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.

	How are they still in business? most orders are ok
	Date: Jun 08, 2009
	Reviewer: A JeepReviews.com User from (Golden, CO)
	Ordered several parts & bestop so spent some money. 1 of boxes I received was a center console I didn't order. Called cust serv & they said we'll send ups right out to pick up the console. Well, it's been over a month of calling cust serv a total of 8 calls every few days, called cust service manager 2 time and he's always away from his desk. (He's got a great Job). Emailed them several times with no good results but did get a letter that said because they haven't heard from me they will charge me for the console. If the order goes right your good, but if its screwed up you go into the TWILIGHT ZONE so think twice before ordering from them!

	This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.

	Never again
	Date: Apr 15, 2009
	Reviewer: A JeepReviews.com User from (Portland, OR)
	Ordered an Addco sway bar from Quad over the internet. It took 22 days from placing the order to receive it. It was not back ordered but had to be drop shipped, which was not disclosed on the web site. After contacting their costumer service many times to try and get a tracking number via e mails, they started sending me automated responses that didn't have any information. Finally called them, told they'd call back with a tracking number...3 days later called again and finally got one. Glad I didn't pay the 85+$ they wanted for 3 day shipping, because it didn't leave the warehouse for over 14 days!!! Also my purchase didn't clear my bank account until over 30 days after I placed the order, having to make sure I had enough to cover it for a month was cumbersome. Total pain in the @ss, worst online buying experience I've ever had. Jeep sat in the driveway much longer than necessary. Called Summit Racing who had the sway bar in a nearby warehouse ready to ship and be at my door in 3 days, but couldn't get Quadratec to cancel my order. Will NEVER use again. Gets 2 stars only because I did eventually get the part.

	This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.

	Great prices, great products and great people
	Date: Mar 05, 2009
	Reviewer: A JeepReviews.com User from (Newark, DE)
	I have spent over $10,000 with quadratec in the last 2 years. Yeah I have had a few mixups but the great CS guys took care of it. There is nobody in the Jeep industry I trust more than Quadratec. I see all of these other jokers in this site doing nothing but blowing smoke. Sh** happens when ordering stuff. When you go to Wendys and order a chicken sandwich and they give you a burger do you tell everyone to never go to Wendys? Its all crap, these people at Quadratec are the best!

	This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.

	Mirror Mirror on my Jeep Who has the Worst Service of all
	Date: Feb 20, 2009
	Reviewer: A JeepReviews.com User from (Indianapolis, IN)
	Quadratec has the worst customer service I have ever seen. I ordered a passenger and a driver side mirror for my 1996 ZJ. According to their catalog these were the right mirror for my Jeep. When the items arrived, they sent me 2 passenger mirrors. I sent one of the mirror back. In the meantime, when I went to install one of the mirrors, I found out that the electrical connection was completely wrong. These mirror will not work on my car. I have waited 3 weeks for them to send me the driver side mirror, which I will have to send back. And their lousy customer service department has not responded to my e-mails in 2 weeks. I am going to refer them to the Better Business Bureau. Save your time and money and shop elsewhere.

	This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.

	Horrible customer service
	Date: Jan 08, 2009
	Reviewer: A JeepReviews.com User from (Concord, NC)
	I bought some parts from this website about 3 months ago after receiving the parts some stuff didn't fit like the website said it would. I then called so they could tell me it was not the right part which I didn't really understand. I sent it back about 5 days after receiving it and I have still not got the correct part I indicated I needed. I have been emailing them and they said they never received my shipment when I just checked the tracking and it was received. The customer service is terrible. After getting a refund I will never deal with this website again.

	This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.

	Terrible Customer Service for a long time repeat customer
	Date: Dec 06, 2008
	Reviewer: A JeepReviews.com User from (Morrison, Colorado)
	I was a very satisfied customer of Quadratec from 2003 until 2008. I had placed mostly small orders except for a new jeep soft top a few years ago. This year, I placed an order for an item that the website said would fit my vehicle. It did not. When I contacted Quadratec via email, I did not receive a reply for three days in spite of their "we respond the same day" guarantee. When I was contacted, Quadratec refused to accept responsibility for the item not fitting, even though the customer service rep said that this had been a problem before and that all I had to do was order a $60 adapter from them. If they had simply changed the website to say that the item might not fit, I would not have ordered it and we wouldn't have had a problem. Unfortunately, Quadratec was not interested in resolving this situation other than suggesting I send them more money. I'm surprised that Quadratec treats their customers this way during such tough economic times and the proliferation of internet sellers. I had seen the same item for less money on a less well known seller's website but chose to be loyal to Quadratec since I had good experiences with them in the past. I will not make that mistake again, and I will not shop with Quadratec under any circumstances.

	This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.

	Shipment received complete - perfect
	Date: Nov 12, 2008
	Reviewer: A JeepReviews.com User from (ex.Amsterdam, NL)
	Ordering from out of Europe is easy, confirming my creditcard ( also in my intrest,secure) took a little bit longer than expected. Meanwhile currency rate cost me 10% extra. 26 Items ordered and all exact delivered - perfect ! I was a little afraid reading all the beneath revieuws, but for me it worked out fine. Thanks to Quadratec for export and reasonable shipping costs . Regards from The Netherlands T.

	This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.

	Incompetence
	Date: Sep 03, 2008
	Reviewer: A JeepReviews.com User from (Marquette, MI)
	In years past I have had good experiences with Quadratec. Recently, however, it is completely the opposite. Three times they have sent the improper part (4 shocks) even though I have explained the problem in detail to customer service and managers. They also said they would correct the problem by sending the part overnight ... they did not do this any of the times thus leaving me without a vehicle for over two weeks now. These "experts" are exactly the opposite and I will never be doing business with Quadratec again.

	This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.

	Possibly the worlds worst customer service
	Date: Aug 14, 2008
	Reviewer: A JeepReviews.com User from (Western Australia)
	I have ordered parts from all over the world and never had problems like this, i ordered $7000+ in parts while the exchange rate was good, over the next 3 weeks waiting for them to charge it the exchange rate fell rapidly i tried in vain to contact them to have the order charged to my card and ended up with them claiming my card details were incorrect and marking the order as fraud, they had already shipped me an order a week earlier (damaged), so i cancelled that order and reordered to suit the new exchange rate since the price went up $700, been waiting 2 weeks for them to charge it and the price has gone up another 5% due to exchange rates never had so much trouble getting someone to charge me for something so now i have a warn bumper and have to search for a deal on the rest of the parts to mount the winch etc because i won't be buying from quadratec again.

	This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.

	Sending stuff despite cancellation and charging for it
	Date: Jul 13, 2008
	Reviewer: A JeepReviews.com User from (Chicago, Il)
	Hi, can't really recommend this place. Ordered 10 items with my first purchase. They shipped everything on single shipments and requested authorization from my credit card for every single item! Result was a blocked credit card and delayed shipment. Of course, they never had the guts to inform me and I had to check the website on a regular basis to check status of my shipment. Best of it all, I cancelled some orders via the phone (as the website does not allow you to do this). they confirmed cancellation but didn't care and send the stuff anyways charging my card. luckily my credit card had an insurance against such rip-off behaviour. there are numerous other places to order jeep parts, so go to the other places!! Tom

	This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.

	Slow and Rude
	Date: Jun 10, 2008
	Reviewer: A JeepReviews.com User from (Indianapolis, IN)
	Don't try to communicate with Quadratec via E-Mail because they take their sweet time to respond. They will "always" tell you they are too busy to respond to your email efficiently. Their back-orders seem to go into pergatory and they do not update you or advise you as to status of the order and product orderd. I guess it's no wonder that you can not find "key" management anywhere on the Internet to complain to. They are very expensive on their products too.

	This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.

	First & only one-time customer
	Date: May 19, 2008
	Reviewer: A JeepReviews.com User from (Davie, FL)
	I ordered a set of sway bar disconnects. They shipped it out quick, maybe too quick. The parts came with no instructions, and they did not fit (not even close). When I called to complain, they said I would have to pay to ship it back to them. "I have to pay to return the incorrect items?" I have a better idea...I'll dispute the credit card charge. By the way for the person who works at Quadratec who said it's an easy install, I have put in a suspension lift, air intake, lights and many other things in my 2005 TJ. All were straight forward. All were from someone else other than Quadratec.

	This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.

	Slow and rude
	Date: Apr 20, 2008
	Reviewer: A JeepReviews.com User from (Albany, NY)
	I wanted a lift for my XJ and when I ordered a lift from Quadratec the service rep told me it would come within two to three weeks. When the fourth week past, in fact it was almost five weeks since the order, I called Quadratec to check my order's status. The service rep was very rude to me; when I asked what the status of my order was he replied "we don't have it in stock", and when I asked him if he had any idea when it would ship he said "no idea". At this point I joked with him "jeez, I could have built it myself by now", and he replied tersely "then go ahead, why don't you". Keep in mind that I had sent them over $1800 and that I had been waiting over a month (just to receive the stuff) prior to this conversation. So I cancelled the order. I got my money back from Quadratec and did more research about jeepin. Turns out that Quadratec suggested the wrong lift anyway!!! (oh yeah I forgot to tell ya) They told me to get a four inch lift. After talking with some friends who have lots of experience four wheelin I learned that for hard wheelin with 33x12.5 tires you need at least a five inch lift (on an XJ that is). I wound up ordering a Rubicon Express five and a half inch lift from 4wheelerssupply.com and it came in five days flat. Now that's how its supposed to be.

	This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.

	Customer Service is poor
	Date: Apr 11, 2008
	Reviewer: A JeepReviews.com User from (Central PA)
	I ordered a soft top for my 2008 Jeep Wrangler Unlimited, a storage roll for the zip out windows and some top protectant. I was impressed when the protectant and the window roll arrived two days later, but where was my top? I checked the order status online and found out it was back ordered. It would have been nice to know this at the time I placed the order. I emailed customer service and the reponse I got was that they were sorry, but the item was expected to be shipped in 1 to 2 weeks. Ok - no problem. I half expected that since it is spring time. I waited two weeks and the order status still had not changed. I again emailed customer service and received the same form email back, again telling me that the item was expected in 1 to 2 weeks! I was fit to be tied. I called Quadratec, but was told that customer service had left for the day and I would have to call back between 8am - 5pm (i think those were the hours they said.) I ended up replying back to the second email two days ago asking for the date that the top will be in, but have yet to get a response. I understand that items go out of stock, but give me a realistic estimate of when the item will be in and don't try to string me along with what is apparently a guess of when an item will arrive.

	This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.

	Buyer beware!
	Date: Apr 07, 2008
	Reviewer: A JeepReviews.com User from (Huntsville, TX)
	I have used Quadratec about 10 seperate times. On the small (cheaper) orders they seemed average on their service... When I took the plunge and orderd a $2800.00 lift kit, Quadratec shipped it to me missing all 4 coil springs! What good is it without the coil springs?!? For weeks now they have been giving me the run around blaming other people, Quadratec took my money and now they don't think it is their problem that I didn't get what I've paid for! Buyer beware!!!!!!!!!!!!!!!!!

	This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.

	Quick Shipping, Great catalog, Decent prices
	Date: Mar 20, 2008
	Reviewer: A JeepReviews.com User from (Boise, ID)
	They have a great selection, offer some of the most popular brands and have very quick and efficient shipping. Am I impressed? Yes and no, reason being, they have a ton of products, but there have very few custom or niche products. Most of it is the most popular or fad items of the day and alot of it is filler such as Jeep knives? Come on I just want a catalog with some badass stuff. Makes it easier for the mall Jeeper to make it look like a custom Jeep. Either way it's a good company I have ordered a few things from them and have so far been impressed with the customer service and my whole experience was positive, but I like some of the wilder more custom stuff so that is the reason for the lower rating. Would I recommend? Yes

	This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.

	Poor customer service
	Date: Feb 01, 2008
	Reviewer: A JeepReviews.com User from (Saline, Michigan)
	My son ordered the half top for his 97 wrangler, paid for express shipping. He received the half top with the windshield anchor bar broken on both ends. We called Quadratec for a replacement part on Thursday @ 3:00pm, and explained my son is in the Marine Corps and is shipping out Monday afternoon; We needed the part next day. The two "Joe's" that we spoke with refused to work with us in any way, they were rude and would not give us a supervisors name or their last name. Our third phone call was to the manufacturer "Bestop" who shipped out the replacement part next day, my son received it this morning. I will never again use Quadratec, and thank you, thank you Bestop for the excellent customer service! Not to mention supporting your Marine Corps!

	This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.

	JK Kicker Speaker Upgrade
	Date: Dec 07, 2007
	Reviewer: A JeepReviews.com User from (Pocopson, PA)
	I recently purchased a set of Kicker Speakers from Quadratec for my husband's 2007 Jeep JK Unlimited. They were so easy to install. The speakers came with the factory plugs already on them. It was not necessary to know about wiring, they just plugged in. I was able to install them in the rear soundbar myself and surprise my husband for his birthday! They sound so much better than the plastic factory speakers and I would recommend them to anyone. Over the years we purchased many items for our old '99 TJ from Quadratec and have always been happy.

	This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.

	Arm and a Leg for Shipping
	Date: Jul 20, 2007
	Reviewer: A JeepReviews.com User from (Pearl City, Hawaii)
	I have ordered a couple of things through Quadratec over the years, and i have never been satisfied and will never order again. For instance I know that living in Hawaii has its dis-advantages when it comes to shipping but they take that and milk you on it. They charge a RIDICULOUS amount of money to ship anything. i.e. I ordered two stickers at a total cost of 10$ and they charged me TWELVE DOLLARS FOR SHIPPING ALONE!!!! You are better off shopping else where.

	This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.

	Expensive shipping and "handling" charge.
	Date: May 27, 2007
	Reviewer: A JeepReviews.com User from (South Carolina)
	They can "meet" the lower prices elsewhere because thy make their profit on shipping and handling. Too expensive for me. Buy from vendors that help us. I buy from DC4WD and he beats all other vendors when it comes to price.

	This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.

	High end catalog and high prices
	Date: Feb 24, 2007
	Reviewer: A JeepReviews.com User from (Benon, AZ)
	One of the most enjoyale catalog makes great looking at and later shop for best price. Always found the items I wanted elsewere for less.

	This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.

	Less then good
	Date: Dec 25, 2006
	Reviewer: A JeepReviews.com User from (Long Island, NY)
	I ordered an Ignition system for my 98 TJ.(screamin deamon coil, and live wires) Turns out you need an adaptor for $12 to install. Well thats great; they shipped everything but the adaptor so i couldnt install it. I call they said it was on back order. Maybe they could have told me this, and i would have waited to order it. Waited a whole month for the dumb adaptor, and after final install; weres the GAS IMPROVEMENT THEY CLAIM? NO WERE! And was up with their statements? Billing my credit card for every little item separate? and sending 4 invoices with each item???????? Wont use them again.

	This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.

	Great Customer Service
	Date: Oct 24, 2006
	Reviewer: A JeepReviews.com User from (SF Bay Area, California)
	I have placed multiple orders without a problem. Fantastic selection makes them a one-stop-shop for your Jeep needs. Folks on the phone have been helpful as well.

	This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.

	Pretty good overall
	Date: Sep 29, 2006
	Reviewer: A JeepReviews.com User from (Sandusky, OH)
	I have ordered from them about 5 different times. They are a great one-stop-shop for jeep stuff. The only problem I have ever had was the last time I ordered I got a front bumper and a winch that I was not told they were on back order until after I ordered them. Not that bad, just fustrates you when you expect them in a couple of days, and have to wait a couple of weeks.

	This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.

	Great Customer Service
	Date: Sep 22, 2006
	Reviewer: A JeepReviews.com User from (Delaware Valley)
	Your going to pay a little more at Quadratec but it's worth it. They have a great catalog and great customer service. You won't have to wait on the phone for hours and they know their Jeeps. If they don't have it then you don't need it. Highly recommended.

	This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.

	Great variety - Nice catalog - Good customer service
	Date: Sep 15, 2006
	Reviewer: A JeepReviews.com User from (North Bergen, NJ)
	I've ordered most of my accessories from them. The website is pretty cool, but their print catalog is ten times better. I've tried others but Quadratec is easier to order from. Their shipping rates and some products are somewhat expensive. They are not extremely knowledgeable when it comes to audio electronics, for that I recommend Crutchfield. Overall, pretty happy with them.

	This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.

	Not knowledgable
	Date: Jul 24, 2006
	Reviewer: A JeepReviews.com User from (Washington, DC)
	Dont order suspension components from them. Their "experts" have no idea what they are talking about. I cancelled my order after finding out I was being led in the completely the wrong direction by their sales staff regarding my RE lift. Have since found other far superior outfits. LOVE thier catalog. That is about it.

	This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.

	always great at q-tec
	Date: Jun 19, 2006
	Reviewer: A JeepReviews.com User from (Florida)
	Always have great experiances with quadratec. they ship real fast, always have great prices and will beat prices. if something does get screwed up, they always fix the problem right away, i have done over 6000 with them and only ever had one thing shiped wrong.

	This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.

	Good and Bad
	Date: May 06, 2006
	Reviewer: A JeepReviews.com User from (San Diego, CA)
	I had to return an item and was charged 4X shipping - and their initial shipping is excessive. I was given a broken part in exchange for the defective part I returned. :( Much later I ordered a hardtop from them and it arrived in 3 days halfway across the continent. It was great. Shipping was high again but no one local would have had it in stock or ordered it. Quadratec carries anything Jeep and if you can't find it in their catalogue you'll have a hard time finding it elsewhere. Only other complaint is they carry many brandnames that have constant quality control problems. They need to weed out the trash products from their inventories.

	This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com.

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