Create custom vehicles and sell AEV Jeep products such as: rocker guards, hoods, and wheels.
Visit Web Site
User Reviews
American Expedition Vehicles - AEV
Avg. Customer Review: (4.0 Stars):
Number of Reviews: 2
Write a review and share your thoughts with other
Jeepers.
|
|
No customer service at all |
|
Date: Jan 14, 2006
|
|
Reviewer: A JeepReviews.com User from (Freehold, NJ) |
|
Don't bother calling or emailing these guys. Five emails unanswered and 4 phone calls before I could be transfered to the "Tech" department and the call went to his email! Not sure how these people stay in business! |
| |
| |
|
|
Horrible communication/customer service |
|
Date: Nov 14, 2005
|
|
Reviewer: A JeepReviews.com User from (Seattle, WA) |
|
My rating is purely based on the company as a whole and not the product they offer. After a week and a half the status of my order never changed. Naturally I inquired about the status. First e-mail went unanswered. First phone call, I left voicemail and it was not returned. Second phone call same as first with a slight twist. The voicemail message the second time indicated they were out of the office for one week at a trade show. I waited and then sent another e-mail and I did get a response. David Harriton responed and informed me the product was temporarily out of production and he would check status tomrorow.
It has been 21 days and after two more e-mails, one of which was a request to cancel my order, I finally chose to call my credit card company to change my card number. This was a last resort as I wasn't confident in this company and didn't want a package to arrive and charge on my card even after I chose to cancel the order. |
| |
| |
