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Jeep Parts > Soft Tops > Bestop Sunrider Soft Top
Bestop Sunrider Soft Top
Bestop
Bestop Sunrider Jeep Soft Tops are unique because the roof folds back partially to create a quick sunroof in your Jeep. This is great for those days when you don't feel like removing the entire top. This Jeep soft top comes complete with hardware, top, and windows. The Sunrider is availabe for Jeep TJ, YJ & CJ and comes with a 2 year limited warranty.
Owner Reviews
Bestop Sunrider Soft Top
Avg. Customer Review: (1.5 Stars):
Number of Reviews: 2
Write a review and share your thoughts with other
Jeepers.
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Not durable |
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Date: Jun 22, 2009
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Reviewer: A JeepReviews.com User from (Cincinnati, OH) |
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I have an 02 TJ. I got the Bestop Sunrider because I like the idea of popping open the "sunroof" very easily. The top performed very well in that regards. However, the rear window zipper jammed up in about thirteen months and the frame rubbed a hole in the cloth after a year and a half.
I am now shopping for a new top because Bestop does not sell a replacement cloth for that frame.
Go figure! Right. A replacement top company not selling a replacement top for their own top.
Unless you want to buy a whole new top every two years, stay away from this thing. |
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This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com. |
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Bestop not the Best company |
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Date: Apr 24, 2009
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Reviewer: A JeepReviews.com User from (Athens, Ohio) |
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My old Jeep top was on its last legs, so hearing that they had the most superior products, I went to the Bestop website to investigate buying a Sunrider top and having it installed (I am a mobility-limited senior citizen who looks to a little enjoyment from driving my Jeep).
The Bestop site gave me three places in a 100-mile radius, all of them 90-100 miles away. Two of them were identified as dealers and all of them as installers. I selected the one that seemed to have the best combination of price, product availability and service and made an appointment.
The shop removed my old top and hardware and began installing the new kit. Part way through, they found that Bestop had left out two brackets that made finishing the install impossible - I saw them unseal the box so I am sure it was Bestop's omission. The old "last legs" top was not re-installable as it came apart in the removal.
My jeep is now undriveable and I had to have my wife drive 100 miles (four hour round trip) to pick me up. Sometime in the next three or four days, assuming Bestop delivers the missing parts, I will have to have her take me back. So between us, we will be out almost two extra days off (13 hours) and 200 extra miles, plus trying to figure out how to deal with being one vehicle short for several days.
I called Bestop and asked them to take care of some of these expenses we will have had to incur via a discount that the dealer could pass on to me or some direct reimbursement. Their reply was that their products are meant to be user-installable and that it is basically not their problem beyond supplying the missing parts.
If they are unwilling to help with a problem they caused because, apparently, I am the one supposed to be installing it, why do they offer installer info on their website as opposed to a disclaimer that they do not offer installer info due to their products being user-installable and that they will not be responsible for their own omissions?
If there was any way to do it, I would just cancel the whole thing and walk away but they know they have us over a barrel. The only thing we have control over at this point is that we will never do business with them again and recommend that anyone else who is contemplating doing business with them should reconsider. |
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This review is the subjective opinion of a JeepReviews user and not of JeepReviews.com. |
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